Manualidades del MUNDO (crafting from the world)

A deeper dive into crafty.cl

Common questions asked about crafty.cl

1. What is the return policy for products purchased from crafty.cl?

Our return policy allows customers to return products within 30 days of purchase for a full refund or exchange. The item must be unused and in its original packaging. Please contact our customer service team at hola@crafty.cl or call +56 9 4256 0467 to initiate a return or exchange.

2. How long does shipping take for orders placed on crafty.cl?

Shipping times vary depending on the destination. For domestic orders within Chile, please allow 2-5 business days for delivery. International orders may take longer, typically 7-14 business days. We provide tracking information for all orders so you can monitor the progress of your shipment.

3. Can I cancel or modify my order after it has been placed?

Once an order has been placed, it cannot be cancelled or modified. We strive to process and ship orders as quickly as possible, so please review your order carefully before completing the purchase. If you have any concerns or need assistance, please contact our customer service team.

4. Are there any discounts or promotions available on crafty.cl?

We occasionally offer discounts and promotions on our website. To stay updated on our latest offers, sign up for our newsletter or follow us on social media. Additionally, we have a 'Liquidation Season' section on our online store where you can find discounted items.

5. How can I contact customer support for assistance?

If you have any questions, concerns, or need assistance with your order, you can reach our customer support team by emailing hola@crafty.cl or calling +56 9 4256 0467. Our team is available to help you during our business hours and will respond to your inquiries as quickly as possible.

Some reasons to choose crafty.cl

Wide range of products

The company offers a wide range of products, including papers, decorations, and more. Customers can find everything they need for their crafting projects in one place.

High-quality materials

All products offered by the company are made from high-quality materials. This ensures that customers can create beautiful and long-lasting crafts.

Seasonal discounts

The company offers seasonal discounts, such as the current liquidation of seasonal items. This allows customers to get great deals on products that are perfect for specific holidays or occasions.

Various paper sizes

The company offers packs of papers in different sizes, including 15*15 cm and 30*30 cm. This provides customers with options to choose the size that best suits their crafting needs.

Easy returns and exchanges

The company has a hassle-free return and exchange policy. If customers are not satisfied with their purchase or need to make a change, they can easily do so without any complications.